[PDF.09hv] The One Minute Apology: A Powerful Way to Make Things Better

The One Minute Apology: A Powerful Way to Make Things Better

[PDF.kc52] The One Minute Apology: A Powerful Way to Make Things Better

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 | #761240 in Books |  2003-01 |  2003-01-07 | Original language:English | PDF # 1 |  8.25 x.57 x5.50l,.55 | File type: PDF | 128 pages

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||1 of 1 people found the following review helpful.| The One-Minute Apology - Interpersonal skills to live by|By wehav2|Having read the One-Minute Manager in the 80's, I thought this book might be a quick, simple read for understanding the effects of a good, sincere apology. Written in parable form, it describes how to resolve every-day conflicts quiThe One Minute Apology: A Powerful Way to Make Things Betterckly and (almost) pa|From Publishers Weekly|Blanchard, bestselling author and "Chief Spiritual Officer" of the Ken Blanchard Companies, and literary agent McBride have created a simple parable designed to demonstrate Blanchard's fourth essential management secret-the apology (which

With his phenomenal bestsellers The One Minute Manager and Raving Fans, Ken Blanchard changed the way we approach management, leadership, and customer service. Now Blanchard, along with coauthor Margret McBride, presents a concept that, when implemented properly, is one of the most powerful actions for improving company and employee morale. This is also a book that can extend well beyond the business realm and can repair relationships that we thought...

You easily download any file type for your gadget.The One Minute Apology: A Powerful Way to Make Things Better   |  Ken Blanchard, Margret McBride. A good, fresh read, highly recommended.

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