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The Art and Science of Dealing with Difficult People

David Brown




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 | #2043501 in Books |  2011-11-01 | Original language:English | PDF # 1 |  7.25 x5.30 x5.00l,.45 | File type: PDF | 128 pages

||1 of 2 people found the following review helpful.| Cookie cutter people skills|By RonStory|What to say about this thin volume (123 pages) of pop psych advice? Well, it probably would have been approved as a doctoral thesis (which is not a compliment). He talks about bi-directional communication , Emotional Intelligence, Personality Styles, and Team Environments. Which, in the end, has the feel of not just "can't we all get a|About the Author|David Brown is a member of the Chartered Institute of Personnel and Development in Europe. He received his diploma in Neuro Linguistic Programming from the University of Aston and has been a consultant specializing in business performance

In The Art and Science of Dealing with Difficult People, David Brown pinpoints the seven principles of relationship building that are crucial to creating a successful working environment. Brown breaks down each principle by providing easy to understand instructions and universally applicable management skills.

Brown’s philosophy is to approach work place discord as a problem from both a managerial and lower level perspective. He offers advice o...

You can specify the type of files you want, for your gadget.The Art and Science of Dealing with Difficult People   |  David Brown. A good, fresh read, highly recommended.

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