[PDF.14pb] Managing Interpersonal Conflict (Interpersonal Communication Texts) (Histories of Scandinavian Literature)

Managing Interpersonal Conflict (Interpersonal Communication Texts) (Histories of Scandinavian Literature)

[PDF.st93] Managing Interpersonal Conflict (Interpersonal Communication Texts) (Histories of Scandinavian Literature)

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 | #1873609 in Books |  SAGE Publications, Inc |  1992-01-01 | Original language:English | PDF # 1 |  9.00 x.46 x6.00l,.66 | File type: PDF | 184 pages

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||0 of 0 people found the following review helpful.| BUY. THIS. BOOK.|By L. Carey|Managing Interpersonal Conflict was such an amazing book. The author, William Donohue breaks down conflict in verbal communication so eloquently. You can tell that he is well versed in this subject and has an extensive amount of information regarding how to handle conflict. This book actually has a surreptitious way of shining light on behavior t

This book explores the process of interpersonal conflict - from the initial decision as to whether or not to confront differences through to how to plan the actual confrontation. It deals extensively with negotiation and, where negotiation proves unsuccessful, with third-party dispute resolution.

To avoid destructive or violent behaviour, Donohue emphasizes the importance of keeping conflicts under control and of focusing on the pertinent issues. He argues...

You can specify the type of files you want, for your device.Managing Interpersonal Conflict (Interpersonal Communication Texts) (Histories of Scandinavian Literature)   |  Robert Kolt, William A. Donohue. I was recommended this book by a dear friend of mine.

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