[PDF.29kj] Healthcare Call Centers: Journal of Healthcare Information Management, Volume 12, Number 2 (J-B JHIM Single Issue Health Care Information MGMT)

Healthcare Call Centers: Journal of Healthcare Information Management, Volume 12, Number 2 (J-B JHIM Single Issue Health Care Information MGMT)

[PDF.vy77] Healthcare Call Centers: Journal of Healthcare Information Management, Volume 12, Number 2 (J-B JHIM Single Issue Health Care Information MGMT)

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 | #5240821 in Books |  1998-07-14 | Ingredients: Example Ingredients | Original language:English |  11.02 x1.18 x5.12l, | File type: PDF

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||From the Inside Flap|The expectations of speed, reliability, and intimacy of call centers are increasingly becoming the benchmark that patients use to measure the quality of their interaction with a healthcare enterprise. This volume addresses the challenges tha

The expectations of speed, reliability, and intimacy of call centers are increasingly becoming the benchmark that patients use to measure the quality of their interaction with a healthcare enterprise. This volume addresses the challenges that healthcare systems professionals face as they attempt to fulfill--and exceed--patients' expectations of the call center. It offers several case studies of healthcare call centers that overcame the challenges and achieved the goals o...

You can specify the type of files you want, for your gadget.Healthcare Call Centers: Journal of Healthcare Information Management, Volume 12, Number 2 (J-B JHIM Single Issue Health Care Information MGMT)   |  Toni Baych. A good, fresh read, highly recommended.

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