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| #328937 in Books | 1994-08-01 | Original language:English | PDF # 1 | 9.00 x6.25 x.75l, | File type: PDF | 208 pages||4 of 4 people found the following review helpful.| Must Read|By JR|One of the best books out there for giving guidance dealing with difficult people. The book is concisely written with a summary at the end of each chapter so you can quickly remember what you read for dealing with each type of difficult personality. There is a lot of bonus material such as chapters dealing with basic communication skills, guidance to phone conve|From Library Journal|Whether at work or at home, we all have to deal with people we can't stand to be around. Our challenge is to develop creative ways to handle these difficult people. Brinkman and Kirschner, both doctors of naturopathic medicine and profession
Do you know people who try to intimidate you? Or who waffle about decisions? Do you ever get tired of hearing, "That won't work," or "It's not my fault"? Now devotees of Brinkman and Kirschner's seminars and tapes can enjoy their insights in book form, while new fans discover the duo's tested techniques for bringing out the best in people at their worst. With wit and wisdom, the authors identify the 10 types of difficult people on the job-including tanks, snipers, grenad...
You can specify the type of files you want, for your device.Dealing With People You Can't Stand | Rick Brinkman, Rick Kirschner. I was recommended this book by a dear friend of mine.
